Last updated: October 5, 2025
Introduction
VDM SAS ("we," "our," or "us") operates dontreply.dev. This Privacy Policy explains how we collect, use, and protect your information when you use our SMTP relay service.
Information We Collect
- Account information (email address, username, password)
- SMTP credentials and whitelisted recipient addresses
- Email metadata (sender, recipients, timestamps, subject lines)
- Usage data (number of emails sent, API calls)
- Payment information (processed securely through our payment provider)
How We Use Your Information
- To provide and maintain our SMTP relay service
- To authenticate and authorize email sending
- To enforce whitelist restrictions and security measures
- To generate logs and analytics for debugging and monitoring
- To process billing and payments
- To communicate service updates and support
Data Storage and Security
We implement industry-standard security measures to protect your data:
- Email logs are retained for 30 days
- All data is transmitted over encrypted connections (TLS)
- Passwords are hashed and never stored in plain text
- Access to customer data is strictly controlled and logged
Email Content
While we temporarily store email metadata for logging purposes, we do not read, analyze, or store the content of your emails beyond what is necessary for delivery through AWS SES.
Third-Party Services
We use the following third-party services:
- AWS SES for email delivery
- Payment processors for billing
These services have their own privacy policies and we encourage you to review them.
Your Rights
You have the right to:
- Access your personal data
- Request correction of your data
- Request deletion of your account and data
- Export your data
- Opt-out of marketing communications
GDPR Compliance
For users in the European Union, we comply with GDPR requirements. Your data is processed lawfully and transparently, and you have additional rights under GDPR including data portability and the right to be forgotten.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at [email protected]